WE DISPATCH ON MONDAYS
Unfortunately here At KIDS KOLLECTION We are unable to offer returns for refunds. Please take care when choosing clothing for Your little Person to ensure you are selecting the correct size for them.
We are able to offer returns for size change (given that the size required is in stock at time of return request) or for exchange of another item in store - This return request must be within 14 Days of dispatch and in original condition as received.
Items are dispatched within 14 Working Days Of order date - We are currently doing our best to have all orders dispatched within 3 days of ordering, bare with us, as a New small shop ran by a 1 woman Team and also a Mama of 2 I currently do my best to have all orders dispatched and received as fast as possible!
Once dispatched you will receive en email confirming.
*Please note that Once dispatched we are unable to take responsibility for lost or damaged items - Customers are welcome to send an email or Direct message via INSTAGRAM to request that their order is sent Tracked/Signed for however this will increase the postal fee*
Please contact us via email: firstname.lastname@example.org regarding any queries or issues with the dispatch time\arrival of your order, we can then assist you to track your order.
We aim to respond to all customer queries within 24 hours.